Concourse

Hawaii

IT Status Report & Strategic Plan

February 23, 2026 · Version 2.0

Executive Summary

Governor

Josh Green (D)

CIO

Christine Sakuda

CISO

Not publicly identified

IT Organization

Office of Enterprise Technology Services (ETS)

State Agencies

18

Population

1.4M

Key Strengths

  • CIO Christine Sakuda brings unique private-sector and nonprofit perspective from her tenure as Executive Director of Transform Hawaii Government -- the state's IT modernization advocacy organization -- giving her unmatched understanding of Hawaii's technology challenges and stakeholder ecosystem
  • myHawaii platform launched in 2025 providing residents with single sign-on access to multiple government services, positioning Hawaii as a digital services leader and establishing the identity infrastructure needed for broader service consolidation
  • Comprehensive IT Strategic Plan for 2025 published with clear strategies for system modernization, shared services optimization, digital service enhancement, and paperless processes -- providing structured roadmap for technology transformation across state government
  • Governor Green's 'Operation Hire Hawaii' executive order expediting hiring of displaced federal workers into 5,000+ vacant state positions including IT, cybersecurity, and engineering -- transforming federal workforce disruption into state capacity building opportunity

Key Risks

  • $68M Enterprise Financial System (EFS) modernization replacing a 55-year-old legacy system represents one of the most complex government technology projects in Hawaii's history -- three-year implementation timeline with significant execution risk and organizational change management challenges
  • CIO position now reports to state comptroller rather than governor (per SB 2516), potentially reducing direct executive visibility and political leverage for IT modernization priorities during critical transformation period
  • Hawaii's high cost of living and geographic isolation create severe IT workforce recruitment challenges -- state competes for talent against mainland opportunities offering lower costs and remote work, while 5,000+ vacant civil service positions indicate systemic hiring difficulties
  • Maui wildfire recovery (August 2023) continues to strain state technology resources for disaster response, constituent services, and infrastructure rebuilding while simultaneous major modernization projects demand the same limited IT staff and budget

Capability Areas

Capability Radar

Cybersecurity & …AI & AutomationDigital Governme…Data Management …Workforce & TalentCloud ServicesBroadband & Conn…IT Procurement &…Interoperability…Legacy Moderniza…
Hawaii

Current IT Projects

ProjectStatusDescriptionTimeline
Enterprise Financial System (EFS) ModernizationRFP Issued$68M modernization of Hawaii's 55-year-old financial management system affecting all state agencies. RFP period ended June 2025, vendor selection underway. Three-year implementation expected to transform financial operations, eliminate shadow processes, and improve usability.2025-2028
myHawaii Digital Services PlatformActiveSingle sign-on digital platform providing residents access to multiple government services through unified identity. Launched in 2025, continuing expansion to integrate additional agency services and improve citizen experience across state government.2025-2027
Unemployment Insurance ModernizationIn ProgressModernization of Hawaii's unemployment insurance system exposed as outdated during COVID-19 pandemic. Initiative aims to replace legacy claims processing with modern, scalable platform that can handle surge demand.2024-2027
DHS Systems Modernization ProjectIn ProgressDepartment of Human Services benefits eligibility system modernization with IV&V oversight. Preparing for System Integration Testing with focus on security remediation (80 overdue findings), requirements management, and interface testing.2023-2027
Enterprise Payroll and Time & Attendance ModernizationIn ProgressModernizing state payroll and time tracking systems to improve accuracy, reduce manual processes, and provide better employee self-service capabilities across state agencies.2024-2026

100-Day Strategic Plan

Quick-win initiatives for immediate impact

200-Day Strategic Plan

Strategic initiatives for sustained transformation

Sources

  1. Hawaii Office of Enterprise Technology Services (ETS) (accessed 2026-02-23)
  2. Hawaii IT Strategic Plan 2025 (accessed 2026-02-23)
  3. GovTech: How a New-ish CIO Is Tackling 2025's Massive Challenges (Christine Sakuda) (accessed 2026-02-23)
  4. GovTech: Hawaii Governor Names Christine Sakuda Next State CIO (accessed 2026-02-23)
  5. GovTech: Several Major Systems Due for Modernization in Hawaii (accessed 2026-02-23)
  6. GovTech: Hawaii to Update Decades-Old Financial Management System (accessed 2026-02-23)
  7. Christine Sakuda GovTech Profile (accessed 2026-02-23)
  8. State of Hawaii Enterprise Financial System - CIO Appointment (accessed 2026-02-23)
  9. Transform Hawaii Government - Current Initiatives (accessed 2026-02-23)
  10. Transform Hawaii Government - News & Updates (accessed 2026-02-23)
  11. Hawaii DHS IV&V Reporting - April 2025 (accessed 2026-02-23)
  12. ETS IT Steering Committee (accessed 2026-02-23)
  13. Hawaii Electronic Information Technology Disability Access Standards (accessed 2026-02-23)
  14. Governor Green: Operation Hire Hawaii (accessed 2026-02-23)
  15. Hawaii 2025 Workforce Profile Report (accessed 2026-02-23)
  16. NASCIO State CIO Top Ten Policy and Technology Priorities for 2026 (accessed 2026-02-23)