Concourse

Michigan

IT Status Report & Strategic Plan

February 23, 2026 · Version 2.0

Executive Summary

Governor

Gretchen Whitmer (D)

CIO

Eric Swanson (Acting)

CISO

Rex Menold

IT Organization

Department of Technology, Management and Budget (DTMB)

State Agencies

18

Population

10.0M

✓ Key Strengths

  • MiLogin 2.0 digital identity platform serves 8 million users across 300+ state systems with FIDO passkey authentication -- one of the first states to adopt passwordless login, saving 35% annually vs. legacy identity systems
  • $12M legislative investment in enterprise AI strategy with 80 identified use cases including generative AI chatbot for Michigan.gov, predictive analytics, and document processing
  • Consolidated IT model under DTMB provides centralized technology services, procurement, and cybersecurity for all executive branch agencies with $1B+ annual budget
  • Michigan High-Speed Internet Office (MIHI) managing $1.5B BEAD allocation -- one of the largest state broadband investments in the nation

⚠ Key Risks

  • CIO leadership transition: Laura Clark departed December 2025, Eric Swanson serving as acting CIO while maintaining Center for Shared Solutions role -- dual responsibilities during critical modernization period
  • BEAD broadband deployment delayed -- no connections through BEAD funds expected until 2026 at earliest, with costly construction mandates raising implementation concerns
  • Remote work transparency issues: DTMB denied FOIA request for in-person worker data and could not provide details on other departments' telework policies -- legislative scrutiny intensifying
  • State workforce expansion to 57,000+ authorized positions strains DTMB's capacity to provision IT services, manage identities, and maintain cybersecurity coverage

Capability Areas

Capability Radar

Cybersecurity & …AI & AutomationDigital Governme…Data Management …Workforce & Tale…Cloud ServicesBroadband & Conn…IT Procurement &…Interoperability…Legacy Moderniza…
Michigan

Current IT Projects

ProjectStatusDescriptionTimeline
Enterprise AI Strategy ImplementationIn Progress$12M initiative deploying 80 identified AI use cases including generative AI chatbot for Michigan.gov, predictive analytics, fraud detection, and document processing across agencies.2024-2027
MiLogin Passkey ExpansionOperationalExpanding FIDO passkey authentication across all MiLogin-integrated applications, eliminating password-based vulnerabilities for 8M+ users.2024-2026, expanding
BEAD Broadband DeploymentApplication Phase$1.5B federal broadband deployment program managed by Michigan High-Speed Internet Office (MIHI). Application period opened January 2025.2025-2028
DTMB Modernization RoadmapIn ProgressComprehensive technology modernization across 1,700 business applications with Cloud Smart migration strategy and consolidated service delivery model.2025-2028
Michigan Secure Cybersecurity PlatformOperationalStatewide cybersecurity platform including Michigan Secure mobile app, CyberSecure enterprise security operations, and Michigan Security Accreditation Process (MiSAP).Deployed, expanding

100-Day Strategic Plan

Quick-win initiatives for immediate impact

200-Day Strategic Plan

Strategic initiatives for sustained transformation

Sources

  1. NASCIO Award: MILogin -- Michigan's Digital Identity Solution (accessed 2026-02-23)
  2. FIDO Alliance: State of Michigan's MiLogin Adopts Passkeys (accessed 2026-02-23)
  3. NASCIO: Michigan's Artificial Intelligence Strategy (accessed 2026-02-23)
  4. CitizenPortal: Michigan DTMB details consolidated IT model and modernization roadmap (accessed 2026-02-23)
  5. StateScoop: Michigan governor names acting director of technology department (accessed 2026-02-23)
  6. GovTech: Michigan CIO Laura Clark Departs for University Role (accessed 2026-02-23)
  7. Michigan DTMB Strategic Plan (accessed 2026-02-23)
  8. Michigan Digital Standards for Websites and Applications (1360.00.11) (accessed 2026-02-23)
  9. Michigan High-Speed Internet Office: BEAD Program (accessed 2026-02-23)
  10. MIHI opens BEAD program application period January 2025 (accessed 2026-02-23)
  11. Mackinac Center: Michigan has a realistic internet plan (accessed 2026-02-23)
  12. University of Michigan Electric Vehicle Center (accessed 2026-02-23)
  13. Michigan Governor's FY2026 Budget Proposal (accessed 2026-02-23)
  14. Michigan Population Growth 2025 (accessed 2026-02-23)
  15. NASCIO 2025 State CIO Top 10 Priorities (accessed 2026-02-23)
  16. DOJ Title II Web Accessibility Rule - WCAG 2.1 AA (accessed 2026-02-23)