Concourse

Oklahoma

IT Status Report & Strategic Plan

February 22, 2026 · Version 2.0

Executive Summary

Governor

Kevin Stitt (R)

CIO

Dan Cronin

CISO

Michael Toland

IT Organization

Office of Management and Enterprise Services (OMES) - Information Services Division

State Agencies

180

Population

4.0M

✓ Key Strengths

  • Strong whole-of-state cybersecurity posture with Cloudflare partnership and unified DNS/WAF protection across 180 agencies
  • Published AI governance standard (2025) and Emerging Technology Playbook with pre-evaluated chatbot platforms for agency reuse
  • Well-articulated strategic plans (FY24-26 and FY26-28) with four clear pillars: customer centricity, simplification, workforce empowerment, precision modernization
  • Governor's January 2026 executive order on welfare reform signals strong political will for data-driven accountability

⚠ Key Risks

  • SNAP payment error rate at 10.87% -- nearly double the 6% federal threshold -- exposes Oklahoma to $235-270M/year in cost-sharing penalties starting October 2027
  • 180+ agencies with historically disparate IT systems still being consolidated; no published application inventory or retirement roadmap
  • $797M BEAD broadband rollout delayed with construction not expected until early 2026 and service until late 2028
  • DOJ WCAG 2.1 AA website accessibility compliance deadline of April 24, 2026 approaching with no public audit results

Capability Areas

Capability Radar

Cybersecurity & …AI & AutomationDigital Governme…Data Management …Legacy Moderniza…Budget & Cost Op…Identity & Acces…Cloud ServicesWorkforce & TalentAccessibility & …
Oklahoma

Current IT Projects

ProjectStatusDescriptionTimeline
FY26-28 IT Strategic Plan ImplementationIn ProgressFour-goal strategic framework: customer centricity, simplification, workforce empowerment, and precision modernization across 180+ agencies.FY2026-FY2028
Cloudflare Whole-of-State SecurityOperationalEnterprise DNS management, WAF, DDoS protection, and bot management deployed across all state web properties via Cloudflare partnership.Deployed 2024, expanding
BEAD Broadband ExpansionPending Federal Approval$797M federal broadband deployment program. Final Proposal submitted to NTIA September 2025. Construction expected early 2026.2026-2028
AI Governance ImplementationIn ProgressOperationalizing the Use of AI in Oklahoma State Government Standard across agencies. Emerging Technology Playbook published with pre-evaluated chatbot platforms.2025-2026
DOGE-OK Efficiency InitiativeActiveLegislative mandate for waste reduction, cost cutting (cellphones, energy), and transparent agency budget reporting via OMES.2025-ongoing
Governor's Welfare Program ReviewIn ProgressExecutive order (Jan 26, 2026) mandating 90-day audit of SNAP, Medicaid, TANF, and WIC error rates and fraud protocols. Agencies must submit implementation plans within 180 days.2026

100-Day Strategic Plan

Quick-win initiatives for immediate impact

200-Day Strategic Plan

Strategic initiatives for sustained transformation

Sources

  1. Oklahoma OMES FY2024-2026 IT Strategic Plan (oklahoma.gov/omes)
  2. Oklahoma OMES FY2026-2028 IT Strategic Plan (published August 2025)
  3. OMES Emerging Technology Playbook -- GenAI Chatbot Platform Evaluations
  4. OMES Use of AI in Oklahoma State Government Standard (March 2025)
  5. GovTech: 'Oklahoma Maps Information Services' Next Strategic Moves' (September 2025)
  6. GovTech: 'State of Oklahoma OMES Takes a Whole-of-State Approach' (December 2024, Cloudflare case study)
  7. USDA FNS: FY2024 SNAP Quality Control Payment Error Rates
  8. News9: 'Why Oklahoma could face hundreds of millions in SNAP costs by 2027' (February 2026)
  9. Governor Stitt Executive Order: Comprehensive Welfare Reform (January 26, 2026)
  10. USDA FNS: FY2024 SNAP Process Technology and Improvement Grant Awards ($1.16M to Oklahoma DHS)
  11. USDA FNS: Revised Guidance on Use of Advanced Automation in SNAP (February 2025)
  12. Digital Government Hub: 'AI-Powered SNAP Modernization' (August 2025)
  13. NASCIO 2025 State CIO Top 10 Priorities
  14. NASCIO 2025 State CIO Survey: Leading Change Through Uncertain Times
  15. Oklahoma Broadband Office -- BEAD Program (oklahoma.gov/broadband)
  16. NTIA BEAD Progress Dashboard (ntia.gov, February 2026)
  17. DOJ Title II Web Accessibility Rule -- WCAG 2.1 AA (April 24, 2026 deadline)
  18. Oklahoma State Auditor Cindy Byrd: Capitol Press Conference on SNAP (February 2026)