Concourse

Pennsylvania

IT Status Report & Strategic Plan

February 23, 2026 · Version 2.0

Executive Summary

Governor

Josh Shapiro (D)

CIO

Bryanna Pardoe

CISO

Andy Ritter

IT Organization

Office of Administration -- Office for Information Technology (OA/OIT)

State Agencies

40

Population

13.0M

Key Strengths

  • CODE PA (Commonwealth Office of Digital Experience) has consolidated 60+ agency websites into a unified PA.gov platform with 72 million page views, saving $10M+ through in-house development and earning NASCIO recognition
  • $37M in IT modernization savings achieved through legacy technology upgrades, cloud adoption, and optimized procurements under the Shapiro Administration
  • IT procurement modernization reducing compliance policies from 93 to 34, cutting RFP questions by 75%, and piloting generative AI for policy drafting
  • Strong executive support with Governor Shapiro's 2025-26 budget investing $11.5M in CODE PA (40% increase) and $20M+ in new IT infrastructure and cybersecurity funding

Key Risks

  • Recent leadership churn -- former CIO Amaya Capellán and CTO R. Brian Andrews both departed in late 2025, requiring organizational stabilization under new CIO Pardoe
  • $1.16B BEAD broadband allocation still awaiting final NTIA funding terms as of February 2026 despite plan approval, delaying construction timeline
  • Federal H.R. 1 legislation imposing new SNAP/Medicaid reporting requirements that will require significant IT system updates to human services systems
  • 870 IT employees undergoing work arrangement transitions as part of return-to-office mandate, creating potential retention risk during a competitive tech labor market

Capability Areas

Capability Radar

Cybersecurity & …AI & AutomationDigital Governme…Data Management …Workforce & Tale…Cloud ServicesBroadband & Conn…IT Procurement &…Interoperability…Legacy Moderniza…
Pennsylvania

Current IT Projects

ProjectStatusDescriptionTimeline
PA.gov Unified Digital Platform ExpansionOperationalContinuing expansion of the unified PA.gov platform consolidating 60+ agency websites. New features include Discover State Grants (300+ programs), PAyback permit tracking, and planned single sign-on for citizens.Launched mid-2024, expanding through 2026
BEAD Broadband DeploymentApprovedNTIA-approved $1.16B broadband deployment through the Pennsylvania Broadband Development Authority. Nearly $800M in grants provisionally approved targeting unserved and underserved communities.2026-2030
IT Procurement ModernizationActiveComprehensive reform of state IT procurement including policy consolidation (93 to 34), streamlined purchasing, vendor pre-qualification (ITQ), and generative AI piloting for policy drafting.2024-ongoing
CODE PA Budget ExpansionIn Progress40% budget increase to $11.5M for CODE PA to develop enterprise grant and permit platforms, unified citizen account, and continued website modernization across state agencies.FY2025-2026
Cybersecurity Enhancement ProgramIn Progress$10M Governor's cybersecurity funding boost supporting enhanced security operations, permanent CISO appointment, and strengthened security posture across 40 executive agencies.2025-2026

100-Day Strategic Plan

Quick-win initiatives for immediate impact

200-Day Strategic Plan

Strategic initiatives for sustained transformation

Sources

  1. PA.gov: About IT -- Office of Administration (accessed 2026-02-23)
  2. GovTech: Pennsylvania Names Andy Ritter as Permanent State CISO (accessed 2026-02-23)
  3. GovTech: Pennsylvania Taps CODE PA Director to Serve as State CIO (accessed 2026-02-23)
  4. StateScoop: Pennsylvania Digital Service Director Appointed State CIO (accessed 2026-02-23)
  5. PA.gov: Governor Shapiro's 2025-26 Budget Invests in CODE PA (accessed 2026-02-23)
  6. GovTech: CODE PA Will Get a 40% Increase From Governor's Budget (accessed 2026-02-23)
  7. PA.gov: Getting IT Done -- Shapiro Administration Technology Investments (accessed 2026-02-23)
  8. GovTech: IT Modernization Brought Pennsylvania $37 Million in Savings (accessed 2026-02-23)
  9. GovTech: Pennsylvania Modernizes IT Procurement to Enable Partnership (accessed 2026-02-23)
  10. StateScoop: Pennsylvania Streamlines IT Procurement (accessed 2026-02-23)
  11. NASCIO: Reimagining PA.gov -- Digital Experience Enterprise (accessed 2026-02-23)
  12. Technical.ly: NTIA Approves Pennsylvania's BEAD Broadband Expansion Proposal (accessed 2026-02-23)
  13. Pennsylvania Broadband Development Authority -- BEAD Program (accessed 2026-02-23)
  14. PA.gov: Shapiro Administration Brings More Employees Back to Office (accessed 2026-02-23)
  15. NASCIO 2025 State CIO Top 10 Priorities (accessed 2026-02-23)
  16. StateScoop: Five State Tech Stories That Made 2025 (accessed 2026-02-23)